We make technology work for you
TechFulcrum works from the client's perspective to create a balanced technology solution.
We are a team of experienced entertainment professionals who understand AV technology including Audio, Video, and Show Control. Providing services such as Consulting, System Design, Creative Guidance, and Design Support, our team has worked on projects ranging from entire theme parks to a single attraction, exhibit, or theater.
TechFulcrum is not a system integrator, but rather we work from the client's perspective to design an appropriate balance of technology to further the story or purpose of your project. We work with you to help determine what is needed, create a solution, help prepare a bid package to go out to system integrators if desired, and if it is needed, help you choose an appropriate integrator.
TechFulcrum is your trusted partner to help you have a successful project.
Our clients
Operators of Parks, Attractions, & Museums
We understand your needs - We come from your world.
TechFulcrum can provide consulting, drawing packages, and bid packages as well as Creative Guidance, Design Support, Quality Assurance, and Venue Advocacy services.
Producers, Directors, Designers, Architects
Let TechFulcrum help fulfill your creative vision. We can start early to allow the technology to support you as opposed to just having equipment bolted on later.
Production Companies and Creative Organizations
Let us augment your team. We can work hand-in-hand to help coordinate resources, or to tackle a discipline that requires specialty expertise.
TechFulcrum can be your expert in meetings, as well as provide Consulting, Design Support, Creative Guidance, and Documentation services.
Services
We offer a variety of specialty services to fit your needs, whether you need a selection or a comprehensive solution.
Design
We work to understand your needs, explore the options, then design the right holistic technology solution, while keeping total cost of ownership at the forefront.
Documentation
We create complete technical system drawing packages and documentation to the required level, including schematic design, and detailed design suitable for bidding.
Consulting
We understand technology and the real world. We've all been in the field, giving us experience not just in technology but also in the big picture.
Creative Guidance
We bridge the gaps among team members and priorities, focusing on the big picture and saving you money by identifying opportunities early and ensuring all elements work together.
Design Support
We communicate effectively, help establish timelines, coordinate with vendors, and assist with coordination to help get your vision realized on time and within budget.
Quality Assurance
The final phase includes verifying deliverables to ensure the design intent is being followed and you receive what you envisioned. We can also provide system optimization services.
Our core team
Individually, we represent years of diverse experience and excellence in technology and the themed entertainment industry. Together, we share a confluence of values, a passion for excellence, and an involved desire to help our customers succeed.
Scott Arnold
Founder
Roger Bates
Senior Video Designer
Mark Wendt
VP Production
Rusty Rustad
Project Manager
Linda Portilla
Business Manager
Nick Chapman
Technical Director
Zoe Lau
China Representative
Christian Lozano
Sales and Technology Strategy
Interested in joining our team? - email Careers@TechFulcrum.com
Scott Arnold
Founder
Emerging from a technical theater background, Scott has been in the themed entertainment and AV industries since 1992.
An experienced Technical Producer, Creative Director and business executive, Scott has a diversified background with the consultation, design and coordination of projects ranging from theme parks to casinos, to cruise ships, and he has been involved with projects in the US, Europe, Asia, and the Middle East.
Scott has been involved in major theme park projects for Universal, Disney, SeaWorld Parks and Entertainment, Busch Gardens, Sesame Place, Chimelong, Six Flags, Herschend Family Entertainment, and Warner International. He has led various technology discipline design and installation teams or has been Creative Director for such award-winning projects as The Bourne Stuntacular at Universal Studios Florida, KaTonga at Busch Gardens Tampa; the Believe Shamu Show and the One Ocean Shamu show in three SeaWorld parks; and Blue Horizons in Sea World San Diego.
Scott's maritime experience includes projects for most of the ships in the Princess Cruises fleet; design contributions for the Quantum of the Seas groundbreaking aft lounge; various other cruise projects for NCL, MSC, Princess, Cunard, Royal Caribbean, and Disney Cruise Line.
Museum and Visitor Center experience includes the US Space and Rocket Center in Huntsville Alabama, the Empire State Building, Rockefeller Center's Top of The Rock, the NY Historical Society, the INFINITY Science Center, and the Outdoor Adventure Center Museum in Detroit.
Roger Bates
Senior Video Designer
Growing up in a theme park family, Roger experienced the entertainment industry at an early age. Roger has a diversified background including experience with mall entertainment complexes for the Rouse Company of Maryland, cinema projection for Wehrenberg Theaters, almost 30 years in theme parks including 20 years with SeaWorld, and since 2010 he has been designing and creating video systems for a collection of different clients including SeaWorld.
Roger's years in theme parks include time with Six Flags and primarily SeaWorld Parks and Entertainment and encompass a diversified skill set. He has installed, designed, and maintained numerous venues in several parks around the country. Laser, pyro, film, lighting, and primarily video are all areas of expertise.
For Universal Studios: Roger completed the video design for The Bourne Stuntacular for Universal Studios Florida that includes LED, projection mapping, CCTV, and unique video processing.
For Disney: Initial video system and projection design for Pirates of the Caribbean - Eye of the Storm stunt show for Disney Shanghai and has designed and commissioned several exciting upcoming projects including two for a cruise ship.
Mark Wendt
VP Production
Mark has been in the themed entertainment and AV industries since 2008.
With a background in Surveying and Mapping, and holding a license in two states, Mark brings a unique perspective to themed entertainment. With experience beginning in 1995 in the surveying world, and experience in the themed entertainment and AV markets since 2008, Mark is an essential asset to the team.
Marks's theme park experience includes design work for The Bourne Stuntacular for Universal Studios Florida; Disney Shanghai; Believe, Shamu Rocks, and One Ocean, for SeaWorld Orlando and San Diego; Blue Horizons, Turtle Trek, and the Wild Arctic refit for SeaWorld San Diego; the Verbolten Roller Coaster for Bush Gardens Williamsburg.
Mark joined the TechFulcrum team in 2016.
Rusty Rustad
Project Manager
With over 35 years of experience in the themed entertainment and attractions industry, Rusty Rustad brings a wealth of expertise and a proven track record to TechFulcrum as a Project Manager. Rusty has successfully led projects in more than 15 countries, coordinating budgets ranging from $5,000 to $25 million and teams of diverse sizes. His multidisciplinary approach and creative vision have been key to his success in delivering innovative and impactful projects.
Rusty's career includes roles in project development, creative development, and show production for theme parks, museums, cruise ships, and other specialized attractions. He is passionate about innovation and thrives on challenges that push creative boundaries, consistently exceeding client expectations.
Rusty joined the TechFulcrum team in 2024.
Linda Portilla
Business Manager
Linda joined the TechFuclrum team in 2017. She has been involved in the themed entertainment market since 2008.
Nick Chapman
Technical Director
Nick has over 17 years in theatre and live music and has been in the themed entertainment and AV industries since 2009.
Nick has been involved in major Cruise ship projects for Royal Caribbean International, Princess Cruises, Oceania Cruises, Celebrity Cruises and Disney Cruise Line and involvement with several large yacht projects including the 4th largest private yacht in the world.
He has held various technology discipline design and installation as well as running installation teams. For projects like Chimelong Ocean Kingdom projects including the Park-Wide Audio integration, parade audio and control. He has been a technology specialist for such award-winning shows as Believe and One Ocean as well as such attractions as Wild Arctic.
Nick's experience goes beyond the AV realm with time spent in theatre as a creative advisor and Master carpenter. With 17 years of experience and hundreds of shows as a carpenter, metal fabricator, lighting tech and sound board operator.
Nick joined the TechFulcrum team in 2016.
Zoe Lau
China Representative
Before becoming immersed in the entertainment industry in 2016, Zoe spent the previous 7 years working in Client Support and Translating in technical fields.
For TechFulcrum, Zoe has been involved with the Interactive Lazy River project for Paradise Park, several other Chimelong projects, and she is currently part of the on-site team for multiple venues for the Chimelong Marine Science Center park that is currently under construction.
Fluent in Chinese, Cantonese, and English, Zoe in an experienced Coordinator, Translator, and Client Liaison. Prior to joining TechFulcrum, while at Beijing Xingguang (Starlight) Film & TV Equipment Technologies, Zoe participated in the construction and launching of the Shanghai Disney Resort project.
Zoe joined the TechFulcrum team in 2017
Christian Lozano
Sales and Technology Strategy
Fluent in both Spanish and English, Christian is a Finance professional with experience nurturing international business relations and a demonstrated passion for architecture and developing experiences.
Christian joined the TechFulcrum team in 2022.
Get in touch
Subscribe to our newsletter
Let's work together
+1 . 561 . 618 . 8887
+1 . 561 . 717 . 7129
1216 US Highway One
Suite E
North Palm Beach, Florida 33408 USA